Apple Mac Services
Here at AOT Technologies we offer a wide variety of services that are always tailored exactly to your needs and your Apple equipment. So whether you need help fixing your computer that simply will not turn on, setting up a wireless network, or just getting used to the latest OS X operating system or iLife suite, we are here to help. For your additional convenience, we can also collect and return your Mac. For further details, please refer to our Rates page.
Please use the form on the left to get in touch with us or please feel free to give us a call to discuss your needs and see how we can help you.
For more information on our services, please browse the respective services sections below:
Repairs & Upgrades
As a rule we say “If it’s broken, we can fix it!” All work conducted to diagnose, repair or upgrade your Apple computer will always be carried out by an Apple Certified Macintosh Technician in a fully equipped and ESD (Electro Static Discharge) safe workshop. We do this to ensure no harm comes to your computer, as well as giving you total peace of mind and our guarantee of the highest standard of workmanship.
Most of the time we need to perform general diagnosis work to find and verify the exact issue with the system. Although we have normally been informed of the issue, it is essential that we investigate this ourselves to ensure that we repair your equipment fully, thoroughly and as promptly as possible. More information and pricing is available on our Rates page.
Some of our typical work and common issues are listed below, but these are general issues and are by no means the limits to the scope of our abilities.
- Memory/RAM upgrades
- Broken or cracked LCD screen replacements
- Permissions issues
- Kernel panics
- Dust obliteration inside the computer
- Data recovery
- Booting errors
- Wi-Fi and printer issues
- Damaged or broken CD/DVD/Superdrives
- Power supply and laptop charging issues
For information about our prices for various repairs and upgrades, please refer to our Rates page.
Technical Support
We offer a variety of support options to help with more general issues such as printers not working correctly or a program that continually comes up with an error message. For such events, we offer a callout to your home or office premises, you can deliver the computer to us or we can collect it from you. Finally, we can offer a remote support session where we share your screen, mouse and keyboard just as if we were sitting next to you. For more information about remote support, please see out Remote Support page.
For information about our prices for the various support options, please refer to our Rates page.
Installation & Setup
We can offer the exact assistance you need to setup your new Mac and peripherals to ensure that the whole system and all devices are working together as they should. We can assist with transferring your files and applications from an existing Mac to a new one, as well as setting up Apple Airports for wireless internet, printers, Time Capsules and much more. We have extensive experience in working with many different peripherals and especially configuring networks to operate reliably and securely. We can also help with the setup of more advanced Mac features like Parental controls and Time Machine backups.
For information about our prices for this type of service, please refer to our Rates page.
Training
We offer bespoke training to enable you to get the most from your Mac. Our training can be provided in your workplace or home. We will go at a pace to suit you and will explain everything in simple, plain English that you will understand. We will also teach you exactly what you want to know and what will benefit you the most so that you can harness the great abilities of your Mac.
We offer training in OS X 10.5 (Leopard) and 10.6 (Snow Leopard), together with iLife which comes as standard on all new Macs (iPhoto, iTunes, iMovie, iDVD, iWeb & Garageband) and iWork (Pages, Keynote & Numbers).
For information about our prices for our training, please refer to our Rates page.
